Toll Free Phone: 1-866-979-IPOD / 1-866-979-4763

iPod Diagnostic Service


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Our iPod diagnostic service allows us to test your device for functionality and issues that it may have. You can mail-in or drop off your device to one of repair centers. After diagnostics we will contact you to discuss your repair options, pricing, and return shipping.

Devices we Service:

  • iPod 1, 2, 3, 4, 5, 6 and 7th Generation
  • iPod Touch 1, 2, 3, 4, and 5th Generation
  • iPod Mini 1 and 2

Services we Offer:

  • Motherboard Repair and Replacement
  • Hard Drive Replacement
  • Headphone Jack Repair
  • Battery Replacement
  • Front and Back casing replacement

Diagnostic Shipping Process

  • Once you complete checkout you will have access to our PDF Diagnostic Shipping form. Please check your confirmation email which includes a link to download the document.
  • The PDF Diagnostic Shipping Form is available in our FAQ section
  •  You can also click the following link – Diagnostic Shipping Form.
  • If for some reason you cannot open the form please send your device in with the following information: First / Last name, Return Shipping Address, Contact Email, and Contact Phone number.
  • Ship to:
    • Repair Sharks LLC.
    • 350 Northern Blvd Suite 200
    • Great Neck, NY 11021
  • If you have any questions feel free to call us at 1-866-979-4763 or email us at



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