Testimonials

Real reviews by real customers. Our customers attest to our service and support for all their devices. We have tons of great feedback from our customers and are always looking to offer the best service possible in the industry. Here are just a few of our reviews. Whether you are mailing in your device or dropping off to one of our repair centers Repair Sharks has you covered!

Matt Z. Bethpage, NY

Very happy overall. Great job and great price. I had dropped my phone and the whole screen was damaged they replaced it and it looks like new now.

Melissa L. Great Neck, NY

The men who work here are amazing!  They were able to repair my phone Friday after 5. I have the iphone 5 and the screen and LCD broke. They were able to replace and fix this in thirty minutes. 

Everyone who worked here was helpful and kind. They were happy to be working with you. 

I will be back! I have already second time fixing my screen (my fault) 

THANKS!!

A B. New Hyde Park, NY

As a customer who has gotten three devices repaired at Repair Sharks, I can confidently say Daniel, Michael, and their associates are great at what they do. The repair service is very fast, the prices are very reasonable, and the staff at Repair Sharks is a very friendly one. Repair Sharks has my complete trust as I am very relieved that they were able to repair my iPhones to the extent that they looked brand new! Thanks again.

Gail D. Elmont, NY

My four year old nephew crushed my i pad screen and just two days before a very long and much needed vacation.  I used Yelp and based on the amazing reviews I took a chance on Repair Sharks and they were true to their word. The customer service is phenomenal and they were kind enough to replace my i pad screen on the same day within hours and for significantly less money then Apple would have charged.

Tom V. Floral Park, NY

I went to the Repair Sharks store on Hillside Avenue with a badly shattered screen on my iPad.  The staff at the store could not have been more helpful.  They took the time to explain to me how they were going to repair it.  When I picked up my iPad, it looked so good that I didn’t think it was mine!  Kudos to Jay, Jackie, and Rob for a well done, professional job,

This is a five star operation and a great place with which to deal.

Ann S. New Hyde Park, NY

Completely positive experience.  Had an iPhone with a bad charging port (i.e., wasn’t charging at all).  Brought it in close to closing time.  They fixed it quickly, but didn’t have time to let it charge to test it. Of course, we could have left the phone, but took our chances. When we plugged it in at home, it was charging but very slowly. Brought it back and they changed out the port again, no problem.   Prices are fair and customer service is great.  If we need a repair in the future, we’ll definitely be back.

Linda L. Manhasset, NY

Fantastic service and honest! They weren’t able to repair my daughter’s I phone that she dropped in water,  however they didn’t charge me – and they were fast , kind , professional. A+

Cindia R. Roslyn Heights, NY

Excellent, professional and quick service. I got my iPhone 5c screen replaced and I’m very happy with it. I will use them again in the future

Alex B. Port Washington, NY

Turns out iPhones are not very good swimmers. These guys helped me out on the spot, saved me a ton of money and stress anddd were super cool. Id definitely recommend checking out what they can do for you before you buy a new phone or get one thru insurance.

David R. Fresh Meadows, NY

The Sharks really know what they’re doing – good friendly service and great knowledge repairing phones, Macs, game systems, etc.  Cracked my iPhone 4 screen right before I was to trade it in, brought it to the Sharks @ Great Neck & they replaced the screen in a little over an hour.  It runs like new.  While I was there I spoke w/ them about repairing a 2011 MacBook Pro; they knew all about the GPU problems these MacBooks suffer from and discussed the options to repair it at very fair prices, depending on the repair.  They also have a nice selection of cases & screen guards at the shop & know the relative merits of each of them –  they did a drop test for me on a case & took a hammer to the screen guard they recommended, unbelievably cool.  I’ve been using and fixing Macs for over 25 years, and the Sharks are fast & professional in their service, fair in their costs, and will clearly explain everything that needs to be done as well as what they recommend to be done.  They’ll talk shop and answer whatever questions you may have.  I’d definitely go back to them and have already recommended them.

William L. Flushing, NY

They do a great job in repairing and help you out as quick as possible!  My ipod touch looks like new again! Glad to have found a place so close to home just in case I break something else.

N M. Lindenhurst, NY

Being that this is the second iTouch crack in less than one month, I am really happy that I found Repair Sharks. The representatives are knowledgeable, helpful and the expected return time was quick(just what I needed). I also like the fact that the location is only 7 mins away from work. I was able to run over on my lunch break and still have time remaining.

Laura M. Deer Park, NY

Awesome service! I came in with a broken iPhone screen and they fixed it within an hour. The guys who work there are extremely personable and great at their job. Overall it was a pleasant experience and would recommend this place to anyone who needed repairs.

Jennifer S. Nesconset, NY

Repair Sharks replaced the glass screen on my iphone4 after it broke during the holiday weekend!  They were friendly, fast and professional!  I would HIGHLY reccomend Repair Sharks to anyone who needs repairs on phones, computers, ipods, etc.  Thank you so much!!

Katherine S. Mineola, NY

Another great experience. After taking my phone here not too long ago my daughter decided it was a good idea to smash my iPad on the kitchen floor and the screen stopped responding. I called these guys and they reassured me they could help me fix the screen. Although tight for money and a bit out of my way I decided to see if they could.  I got it back the same day and they were kind enough to give me a discount for being a return customer! Sometimes it worth the extra drive to go somewhere you can trust. I have recommended this place to two of my friends and they told me they were also happy with the service.

Annmarie C. New Hyde Park, NY

I walked into the store with no hope for my iphone and was greeted by the friendliest man ever. Not only did he assure me that he will try to fix my phone, but also was very generous with pricing. Completely understanding of my situation as well as sympathetic. Showed true interest for customers well being and also sincere dedication to fixing my phone. Would absolutely recommend and have not even received my iPhone back yet. Worth a walk in even just to talk for prices. Multiple products including phone cases, screen protectors as well as display of previously damaged items repaired in store.

Danielle S. Bellerose, NY

My daughter dropped her Iphone cracking the screen. I called and they held the last replacement for me. I got there Lee was very nice, took the phone from me and an hour later I returned to pick up a perfect phone. Looked like it was brand new! Thank you repair sharks I hope to never need you again but if I ever do I you will be my only call!!

Kat S. Great Neck, NY

Pleasant, friendly people to do business with;  quality work in a timely manner, and a great price.  As good as it gets! My iphone 5S screen was badly cracked…now it’s as good as new.  So glad I chose Repair Sharks over the Apple store.

  • Deana M. Williston Park, NY

    Great repair shop.  They are a hidden gem.  Nice staff, very helpful and efficient.
    Also very reasonably priced.  We highly recommend.

  •  Service, quality of work and time it took, price, guys – all great.  Definitely would refer this company.
Bianca M. Roslyn, NY

Quick service and great prices! Definitely recommend if you have a cracked screen and need fixing asap.

Angel Coffey USA

I was hesitant about sending my iPhone in to a place like this… but I had heard from a friend that there was nothing to worry about. My iPhone stopped working, it wouldn’t turn on or anything and I had no clue what was wrong with it. I sent it in and had a couple of conversations over the phone with the Repair Sharks exchanging info. They assured me all was well. I got my iPhone back super fast and it’s working perfectly fine now! THANKS!

Ambra A USA
Fast, courteous, and most importantly effective repair service. Excellent customer service. The staff were extremely polite and explained in clear terms costs, status, and what to expect. They were able to fix my iPhone which my child threw in the water. Sure beats buying a new phone! Recommend in a second. P.S. If you live far away, I express mailed my phone to them. They sent it back to me at no charge.

3 thoughts on “Testimonials

  1. Bob Mann says:

    A mishap meant I needed a replacement 6″ integral screen/digitizer on a fairly rare Nokia Lumia 1520 — my work and travel mobile. Repair Sharks’ Williston Park office sourced the factory part and replaced the screen/digitizer unit in less than one-third the time the Nokia factory wanted — but at less than the factory repair price. Time is money; Repair Sharks does great work and provides fantastic value for money. Repair Sharks — highly recommended!

  2. Arianna Rochester says:

    The charging port cover on my Galaxy S5 snapped off, thus making my otherwise “waterproof” phone not to waterproof anymore. I called them up and told them my problem, they ordered the part and replaced it quick and easy. Very friendly customer service, very fair prices, and an overall great experience!

  3. Jared says:

    These guys are amazing. My hard drive crashed on my computer. They managed to recover all my data and setup a new drive for me. Life saver. Will be bringing anything that breaks to these guys. They seem to be able to fix just about everything.

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