Repair Sharks - The iPod Repair Guys

The touch screen portion of the front glass of an iPod or iPhone is commonly called the digitizer in technical terms. The digitizer is a clear piece that is the size of the iPod LCD screen and spans the full length and width of the clear portion of the front glass. As you press on the front glass the digitizer converts analog signals generated by your fingertip into digital signals this is what produces the touch capability. The digitizer is typically fused to the front glass of such models as the iPod Touch and iPhone. Digitizers have revolutionized how people use electronics. Without them, we wouldn’t be able to scroll through documents with our fingers, use our fingers to zoom in on pictures, or tap the front of our screen and get a reaction.

Digitizers have made life easier for the great majority of people who use them in their electronics. For example, scrolling through documents used to require that you use a scroll wheel or click mouse in order to do it quickly. Nowadays people accomplish the same functionality with a flick of their fingers on the screen of the digitizer. Because a digitizer lies on top of the LCD screen, it is usually the first item to get damaged. If you bash the iPod, iTouch or whatever piece of electronics is using the digitizer too hard, you will also damage the LCD screen below it.

Digitizers can be replaced in Apple products such as the iPhone and iPod Touch (iTouch). The latest generation iPhone 2G, 3G, and 3Gs along with the iPod Touch 1^st, 2^nd, and 3^rd generation models have digitizer enabled touch features. The digitizer has also been introduced into many of the latest Smartphone’s and touch screen electronics on the market place. Touch operated devices use a digitizer to allow for touch functionality.

The Digitizers for iPhone and iPod Touch devices are very delicate. When you purchase a replacement Digitizer the front glass or outer glass will be attached. You will need to use caution when trying to replace any front glass on an iPod or iPhone. There are many repair centers available that can offer service on your front glass or digitizer for an affordable price. Repair Sharks offers full front glass repair service for iPod Touch and iPhone. If you decide to try to replace it yourself it is recommended to practice extreme care if you attempt to repair one of your iPod or iPhone units. Causing damage to the digitizer or digitizer cable on an iPhone or iPod Touch will cause your unit to stop functioning properly and you will need to replace the digitizer.

Digitizers can vary in price for the individual part. If you send it into a repair shop, the price will be slightly higher although being that you may damage other parts in the process the small repair fee might save you a great deal of anguish. If you decide to perform a digitizer replacement yourself then it is advised to speak to a professional to order the correct parts for your model as each model has different hardware.

iPod Touch Front Glass and Digitizer Back Side

We recently released a new tutorial on 2G and 3G iPod Touch LCD replacement.  The detailed video discusses removal of the iPod Touch Front Glass / Digitizer, Midframe, and LCD. In the video we take a look at how to correctly remove a front glass as well as a guide for removing the locking clips holding in the Front Glass of the iPod Touch. The removal and replacement process for the LCD is the same on both the 2^nd generation iPod Touch as well as the 3^rd Generation. The parts for each repair slightly differ as each model uses a specific Front Glass / Digitizer, Midframe, and LCD.

iPod Touch LCD repair and replacement can be difficult. You can damage vital components during the removal or installation process of the new iPod Touch LCD. If you are not comfortable please consult with our expert technicians or send it in for professional replacement.

Repair Sharks offers all the necessary parts for replacing your Front Glass, Digitizer, Midframe, and LCD on 2G and 3G iPod Touch Models. Please visit our main website at http://www.repairsharks.com for more information on iPod Touch LCD repair and replacement.

 Inadvertent damage can occur to LCD’s of all sizes. iPod and iPhone LCD damage is no different. The iPod LCD can crack, break, have a loss of pixes, or be subjected to an area blackout of pixels. In the picture below you can see what a cracked LCD looks like. This picture is a good illustration of a few types of damage you will see on an iPod or iPhone LCD. The blotchy area is where the layers are compacted and the cracks are evident in the photo.

Repairing an LCD can be a daunting task in some models. In many cases it requires removal of hardware components once inside in order to access the iPod LCD and be able to carefully remove and replace it. It is advised to follow the manufacturer’s instructions or consult with a professional repair shop.

The first step to replacing an LCD is simple, get the LCD. Make sure you have the correct model and version to support your iPod. iPod and iPhone LCD’s vary from model to model and there are some such as the 5^th Generation Video that have more than one LCD available for that model.  

Next, you will want to follow the instructions for your particular model. Instructions can be found on the web and there are some particularly useful videos available on such sites as YouTube.  If you are uncomfortable with this type of repair there are affordable solutions to having the iPod or iPhone LCD replaced professionally.

Repair Sharks offers LCD replacement on almost all generation iPod’s including; iPod 4^th Generation and Photo, iPod Video, iPod Classic, iPod Touch, iPod Nano, iPod Mini, and iPhone. Contact us today for Free Diagnostics on your LCD and iPod.

Repair Sharks parts are all inclusive.  Opening tools are included with all our iPod and iPhone parts. We ship two non-marring iPod opening tools in every package. These tools are provided to allow for a scratch resistant method of opening your iPod.  The tools are meant to take the damage rather than the delicate outer casing of your iPod or iPhone.

iPods and iPhones can sometimes be tough to open, we recommend additional tools that may help to open your device successfully.

Small screwdrivers – Flat head sizes 1.0 – 3.0, Phillips sizes 000 – 0

Razor blade – Single Edge Razor Blade

Guitar Picks – Thin guitar picks work well for opening an iPod

Opening your iPhone may require different techniques or tools not listed.

Repair sharks does not take any responsibility for damage you may cause due to opening or repairing your iPod. If you need assistance it is recommended to let a professional install the parts for you.

Tools for opening your iPod Safely

It’s important that our customers are informed as to how we handle every device we receive. The below is a breakdown of our repair process and the steps we take to ensure complete customer satisfaction.

You might have read on our website that we handle each repair as if it was our own. Well you can believe it. Our pride is in our work and every repair is handled as if it were unique. We are not an assembly line of repair techs but rather a team dedicated to one thing, your happiness. With that comes individual attention to detail whether it before, during, or after your repair experience with us.

Here at iPod Repair Guys we also understand the nuances of the web. We want you to feel as comfortable as possible with all our services and are constantly striving to improve our site appearance and structure in order to bring you an easy to use interface. We also understand some of the concerns you might have when dealing with a repair center such as ours. So please don’t hesitate to ask us anything regarding your repair or our processes.

Setting up a repair

Setting up a repair request is easy. In most cases repair requests can be handled via our Free Diagnostic Service or Repair Services links on our website.  

Mail-in Diagnostic Service – Free!

What is Diagnostic Service and when should I choose this option?

Diagnostic Service can encompass most repair requests. If you are uncertain what your repair may entail or what is wrong with your iPod this is the service for you.

Our diagnostic service includes the following:

1.      Free Diagnostics of your device – We thoroughly test your device and prepare for our next step the repair quote.

2.       Repair Quote – We outline all your options for repair and provide you with a written quote prior to us performing the work. This allows you to make the decision whether you would like to repair your iPod or not.  We welcome interaction with our customers and encourage them to reach out to us if they have any questions. We will do the same on our end so don’t be surprised if we call you to discuss your repair.

3.      Making the needed repairs – Upon receiving your repair quote confirmation we will make all the necessary repairs.

4.      Testing your iPod – We put your iPod through a series of tests to ensure it is working correctly and that there are no further issues with the unit.

5.      Shipping it back to you – Getting your iPod back in your hands in just a few short days is our goal. Most of our repairs are completed same day as receipt and shipped out the next day. As with all our repairs return shipping is included!

Mail-in Repair Service Option

What is the repair service option and when should I choose this?

Our second repair option is for those of you that know what is wrong with your device. With this option you can use our easy iPod identification tool and identify the service and costs for a particular repair.  As our business is constantly evolving we may not display all our repair services on our website. In that case, please contact us for a direct quote for repair. We stock over a 1,000 products and our procurement team is ready and able to find most any part available for your repair.

1. Choose ‘iPod Repair Services’ from the left toolbar on our homepage
2.  Choose your iPod Version – Our graphic interface makes it easy to find the right repair services for your version iPod
3. Select your repair services
4. Choose how to get it to us – We offer two ways to get your iPod to us. The first, you mail it in to us, the second we mail you the packaging and postage to get it to us. It’s that simple.
5. Complete Checkout – We offer secure and reliable payment via Paypal. We accept all major credit cards and Paypal accounts. Your information is important to us and that’s why we keep your financials where it belongs in your hands. We do not have access to your credit card or banking information.

Self-Repair Option

The Self-Repair Option is offered to customers who are confident with their repair skills and would just like to purchase a replacement part. We offer a wide array of products for 1^st through 6^th Generation iPod’s, Nano, Mini, Touch, and iPhone. Please browse our parts catalog on our website or contact us if there is a product you are looking for which you don’t see. There is a good chance we have it.  

Useful links

iPod Diagnostic Service

iPod Repair Service

Parts

We know how much it means to our customers to actually speak to a human sometimes. Please feel free to call us or write to us with questions.

Thank you,

The Guys

Hello and welcome. First off thank you for visiting iPod Repair Guys. We are continually striving to offer a customer centric experience and that is just why we created our blog. Our blog is aimed at helping our customers get the most out of their experience with iPod Repair Guys.  Along the way we will include useful information that is aimed at helping you to understand our services, processes, the repair of your device, and to give an open forum for our customers to express themselves.  

We know how important your iPod is to you. We can see just by the way we receive many of them. We take just as much care in how we work with you. Not only will we talk about iPod Repair Guys in our blog but we will look to bring you customer focused and relevant information for helping you get your device repaired.

In our preventative medicine section we will discuss methods on how to better care for your device and plan for the worst. Many people aren’t familiar with the inner workings of a device this small. We like to think once you take a look on the inside the way you look at the outside will change.   

Look for more to come from iPod Repair Guys

Sincerely,
The Guys